Public Utilities Regulatory Commission Advises Consumers to Use Approved Utility Materials
Public Utilities Regulatory Commission cautions consumers against using substandard materials for utility installations due to rising safety risks and fire incidents.
- PURC warns substandard utility materials can cause fire outbreaks and property damage.
- Consumers urged to deal directly with approved utility service providers.
- Commission facilitated over GH¢115,000 in electricity bill credit adjustments for customers.
According to the Regional Manager, Cassiel Eghan Asiedu, the use of substandard materials can lead to severe safety risks, including fire outbreaks that endanger lives and property.
He gave the advice during a public education programme held at Jema in the Kintampo South District.
Mr Asiedu explained that although inferior materials may appear cheaper, they often result in greater costs and dangers in the long term.
“We have witnessed several fire incidents that destroyed lives and properties, only to discover that inferior materials were used for the installations,” he stated.
He further warned that some individuals continue to sell unapproved electrical materials to unsuspecting consumers, taking advantage of lower prices to attract buyers.
The PURC official therefore encouraged consumers to engage directly with recognised utility providers and report any difficulties encountered during utility connection processes to the Commission.
Speaking on the Commission’s activities in 2025, Mr Asiedu disclosed that the Bono East office facilitated credit adjustments amounting to GH¢115,153.97 for customers who reported irregularities in their electricity bills.
He added that the Commission also helped recover GH¢21,991.47 in favour of the Northern Electricity Distribution Company (NEDCo).
