GNFS Records 17.8% Drop in Prank Calls, Still Receives Over 1,200 Daily
The Ghana National Fire Service says prank calls have reduced but remain alarmingly high, averaging over 1,200 daily across its emergency lines
- GNFS reports a 17.8% drop in prank calls in the first quarter of 2026
- The Service still receives over 1,200 prank calls daily, straining emergency operations
- GNFS urges responsible use of emergency lines to avoid delaying real-life rescue responses
The Ghana National Fire Service (GNFS) has reported a 17.8% reduction in prank calls to its emergency lines in the first quarter of 2026, but says the situation remains a major concern as it still receives more than 1,200 prank calls every day.
The Service warns that the continued misuse of emergency lines is slowing down response efforts and could put lives at risk, as operators are forced to attend to false calls instead of real emergencies.
According to the GNFS, every prank call ties up communication channels and resources that should be directed toward genuine fire outbreaks, road traffic accidents, medical emergencies, and rescue operations.
Authorities stressed that emergency lines are strictly reserved for real distress situations, urging the public to use them responsibly and with caution.
“Think before you dial. A prank call can prevent someone in real danger from getting the help they need,” the Service cautioned.
The GNFS further emphasized that reducing prank calls is essential to improving emergency response times and ensuring timely assistance to those in need.
It is therefore calling on parents, guardians, schools, and community leaders to educate the public—especially young people—on the dangers and consequences of prank calls.
The Service reiterated that every emergency call is vital and urged citizens to help protect lives and property by using the lines responsibly.
