(VIDEO) Sam George Blames Years of Underinvestment for Poor Telecom Services, Announces Reform Measures
Communications Minister says new reforms and infrastructure investments are needed to improve network quality across Ghana.
- Sam George cites infrastructure deficit.
- Government announces four telecom reforms.
- Tougher laws proposed to protect fibre networks.
Minister for Communication and Digital Technology, Samuel Nartey George, has attributed Ghana’s persistent network service challenges to years of inadequate investment in critical telecommunications infrastructure.
Addressing Parliament, the Ningo-Prampram MP said improving network quality and enhancing customer experience have been among his top priorities since assuming office.
According to the Minister, the government has introduced a series of measures through the National Communications Authority (NCA) to address service disruptions and improve the performance of mobile network operators.
One of the key interventions involves the release of additional spectrum to telecom operators to increase network capacity and improve service quality across the country.
Mr. George also announced a revision of quality-of-service obligations for network providers, coupled with stricter monitoring and enforcement mechanisms to ensure compliance with industry standards.
In addition, the NCA has sought support from the Ministry of Local Government to facilitate access to land through Metropolitan, Municipal and District Assemblies for the construction of new telecommunications towers.
The Minister further disclosed that a proposed amendment to the NCA Act will soon be presented to Parliament to introduce tougher penalties for individuals and groups responsible for damaging fibre optic infrastructure.
Highlighting the scale of the infrastructure deficit, Mr. George referenced deployment data from telecom operators, noting that the number of new network sites established annually has been inconsistent and has declined significantly in recent years.
He stressed that sustained investment in telecommunications infrastructure, combined with stronger legal protections, will be essential to resolving network challenges and improving service delivery for consumers.
The Minister expressed confidence that the reforms being implemented will help strengthen Ghana’s telecommunications sector and deliver better connectivity nationwide.
